## Customs Rejection Error Code Library
### EU ICS2 — IE004 (Rejection of Entry Summary Declaration) **System:** EU Import Control System 2 (ICS2) **Trigger:** Entry Summary Declaration (ENS) rejected at pre-loading or pre-arrival stage. **Common causes:** Missing or invalid EORI number, incorrect consignee/consignor data, HS code not matching goods description, missing safety/security data elements. **Resolution:** Amend and resubmit ENS within the permitted window (before loading for air; before arrival for maritime). Carrier faces penalty if not resolved. **Penalty:** Carrier fined up to €50,000 per violation (EU Regulation 952/2013 UCC Article 163).
### SARS (South Africa Revenue Service) — Status Code 13 **System:** SARS EDI/ASYCUDA customs processing **Trigger:** Declaration rejected — document discrepancy detected. **Common causes:** Invoice value mismatch vs declared customs value, PVOC certificate absent for regulated goods, HS tariff code mismatch, incorrect country of origin. **Resolution:** Submit amendment (DA 32) with corrected documentation. PVOC certificate must be issued by SABS-accredited body (CCIC, SGS, Bureau Veritas, Intertek). **Penalty:** Goods held at port. Storage and demurrage charges accrue from day 1.
### US CBP ACE — DATA TEXT DISCREPANCY **System:** US Customs Automated Commercial Environment (ACE) **Trigger:** Entry summary data does not match supporting documents (invoice, bill of lading, packing list). **Common causes:** Weight discrepancy >5%, value understatement, country-of-origin mismatch, missing FDA Prior Notice for food/drug imports. **Resolution:** File CF-28 (Request for Information) response within 30 days. Provide corrected invoice and supporting documentation. **Penalty:** Liquidated damages up to 4x unpaid duties. Seizure for fraud.
### Singapore TradeNet — INV-HS-PGA-MISMATCH **System:** Singapore TradeNet customs declaration system **Trigger:** HS code on permit does not match Partner Government Agency (PGA) requi...